FAQs

How can we help you?

01. How Do I Register, What are the steps?
Below is a guide on what to expect:

Step 1: Email approval for the cause

Step 2: Create a fundraising campaign with dates, funding goals, and products

Step 3: Email approval for the campaign

Step 4: Invite your fundraising team to promote your cause

Step 5: Once the campaign concludes, the organization will receive a check within 30 days

02. How do I share my campaign link?

  • Copy your campaign link from your email and share via text, email or share on social media.

03. How do I order?

Pay online with credit or debit card. Direct shipping to customers. 

04. How will I receive my order?

  • You will receive your order via UPS, USPS, or FedEx Ground.
05. When do I get my funds that our campaign raised?
  • Once the campaign is closed and we do final verification, we will send you a check within 30 days.

04. Can I start my own fundraiser?

  • Yes, fill out the Step 1 form: Register Your Cause

05. Are there any upfront costs?

No, it’s always free to get your fundraiser started!

06. How much is shipping?

  • Shipping depends on the quantity and which product you chose. Shipping details will be provided upon checkout.
07. Who can I contact for further assistance?
Reach out to our Customer Care team by completing the form at the link below: