FAQs

How can we help you?

How do I share my campaign link?

  • Use our easy form on our home page called Step 3: Invite Fundraising Team. Fill out the form and we will email it automatically for you.
  • If you received an email invitation, click on the link in the email to direct you to the Step 3 form.
Do I need to create a login?
Yes, when your register in Step 1, a login is required.
I did not get my email notification
Check your email spam or junk folder. If you need further assistance, contact us by clicking here  

How do I place an order?

Pay online with credit or debit card. 

How will I receive my order?

  • You will receive your order via UPS, USPS, or FedEx Ground.
  • Shipping times vary. Delivery can be up to 5 - 7 days.

How much is shipping?

  • Shipping varies based on the product and quantity selected. Full details will be provided at checkout.








Can I start my own fundraiser?

  • Yes, to begin, fill out the form Step 1 form: Register Your Cause to start the approval process
  • Have your photo ID ready and IRS Tax Letter with the EIN number
  • To watch a video on how to sign up, click here

Are there any upfront costs?

No, it’s always free to get your fundraiser started!
When do I get my funds that our campaign raised?
  • After the campaign closes and final verification is complete, the organization will receive a check within 30 days.
Who can I contact for further assistance?
Reach out to our Customer Care team by completing the form at the link below: