FAQs
How can we help you?
Click on question to see answer
How do I support the cause and purchase the product?
- Find your previous email with the subject: "Invitation to Join ......"
- To buy the product click the first blue button “ CLICK HERE TO BUY THE PRODUCT TO SUPPORT OUR CAUSE” This will take you to the checkout page. Follow prompts to complete purchase.
How do I share my campaign link?
If you are the Team Manger of the campaign:
- Use our easy form on our home page called Step 3: Invite Fundraising Team. Fill out the form and we will email it automatically for you.
- If you received an email invitation, click on the link in the email to direct you to the Step 3 form.
- You may need to login if needed.
If you have been invited from another team member:
1. Check for an email with the subject line called "Invitation to Join Fundraising for ......"
2. To buy the product click the first blue button “ CLICK HERE TO BUY THE PRODUCT TO SUPPORT OUR CAUSE”
3. If you want to invite others to help raise money for the campaign, click on the 2nd blue button called “Click to invite your team to support our cause”
That button takes you to a form on our website where you can invite others. Fill out info and click "send invite"
Do I need to create a login?
Yes, when your register in Step 1, a login is required.
I did not get my email notification
Check your email spam or junk folder. If you need further assistance, contact us by clicking here
How do I place an order?
- Find your previous email with the subject: "Invitation to Join ......"
- Click on the image inside the email to purchase a product. This will take you to the checkout page.
- Complete the check out form.
- Pay online with credit or debit card.
How will I receive my order?
- You will receive your order via UPS, USPS, or FedEx Ground.
- Shipping times vary. Delivery can be up to 5 - 7 days.
How much is shipping?
- Shipping varies based on the product and quantity selected. Full details will be provided at checkout.
Can I start my own fundraiser?
- Yes, to begin, fill out the form Step 1 form: Register Your Cause to start the approval process
- Have your photo ID ready and IRS Tax Letter with the EIN number
- To watch a video on how to sign up, click here
Are there any upfront costs?
No, it’s always free to get your fundraiser started!
When do I get my funds that our campaign raised?
- After the campaign closes and final verification is complete, the organization will receive a check within 30 days.
Who can I contact for further assistance?
Reach out to our Customer Care team by completing the form at the link below:
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