Payment Processor Terms

Effective Date: 12/1/2024

1. Use of Third-Party Payment Processors
Fund Our Cause ("Platform," "we," "us," or "our") partners with third-party payment processors or affiliate marketing platforms which use third-party payment processors such as Stripe and PayPal, to facilitate secure financial transactions. By using our Platform, users acknowledge and agree to the terms outlined in this Payment Processor Terms document.

2. Processor Liability
Users acknowledge that:

  • Payment processing is handled by third-party providers, and the Platform is not responsible for errors, delays, or failed transactions caused by the payment processor.
  • The Platform does not control the timing of fund disbursements, refund processing, or transaction approvals.
  • Any disputes related to payment processing must be resolved directly with the payment processor.

3. Processing Fees
All transactions processed through the Platform are subject to processing fees, which may include:

  • Standard Payment Processor Fees: A percentage-based fee and/or fixed transaction fee as determined by the payment provider (e.g., Stripe, PayPal).
  • Platform Fees (if applicable): Additional fees may be charged by Fund Our Cause to cover operational costs.

Fee Responsibility:

  • For Campaign Organizers: The processing fees are automatically deducted from the total amount raised before disbursement.
  • For Donors: In some cases, donors may have the option to cover processing fees in addition to their donation amount.

All fees are disclosed at the time of transaction, and by proceeding, users agree to the applicable deductions.

4. Chargebacks and Refunds

  • Chargebacks and disputes are subject to the policies of the third-party payment processor.
  • The Platform is not responsible for refunding transactions but may, at its discretion, assist in dispute resolution.
  • Refund policies are outlined separately in our Refund Policy document.

5. Updates to This Policy
We may update these Payment Processor Terms periodically. Users will be notified of significant changes through the Platform or via email. Continued use of the Platform after changes constitutes acceptance of the updated terms.

6. Contact Information
For inquiries regarding these Payment Processor Terms, contact us at:

Fund Our Cause
info@FundOurCause.org