Refund Policy

Effective Date: 12/1/2024

1. Overview
Fund Our Cause ("Platform," "we," "us," or "our") aims to provide a trustworthy and transparent donation experience. This Refund Policy outlines the circumstances under which refunds may be issued. By making a donation or running a campaign on our Platform, users agree to the terms outlined below.

2. Refund Eligibility
Refunds may be considered under the following circumstances:

  • Fraudulent Campaigns: If a campaign is found to be fraudulent or misleading, donors may request a refund. Fund Our Cause reserves the right to determine the validity of fraud claims.
  • Campaign Cancellation: If a campaign organizer cancels their campaign before funds are disbursed, donors may request a refund.
  • Donor-Requested Refunds: Donors may request a refund by returning the products purchased from affiliates within 14 days of the donation date, provided the funds have not yet been disbursed to the campaign organizer.

3. Non-Refundable Donations
Donations may not be refunded under the following conditions:

  • The campaign has already received and utilized the funds as intended.
  • The refund request is made beyond the specified timeframe.
  • The donation was made voluntarily with no claim of fraud or misrepresentation.
  • The donation was processed through a third-party payment processor that does not support refunds.
  • 4. Refund Process
    To request a refund, donors must:
  1. Submit a written refund request via info@FundOurCause.Org.
  2. Provide proof of donation and reason for the refund request.
  3. Await verification and approval, which may take up to 7 business days.
  4. Approved refunds will be processed through the original payment method.

5. Platform’s Discretion
Fund Our Cause reserves the right to:

  • Approve or deny refund requests at its sole discretion.
  • Suspend or terminate campaigns that violate our terms and policies.
  • Modify this Refund Policy at any time with prior notice to users.

6. Contact Information
For refund inquiries, please contact us at:

Fund Our Cause
Info@FundOurCause.org